Frequently Asked Questions
Can I customize the cruise to meet my needs?
Your Al and Alma's event planner will work with you on every detail of
your event, from menus to decorations, entertainment
options and custom menus to make sure that all of your event
objectives are met.
Can we provide our own food or work with an outside catering service?
Sorry, due to our
unique venue, we cannot accommodate outside catering services. Be
assured that all of the items in our menus have been proven
and carefully considered for service on our cruises.
Please let your event planner know how we may accommodate
your special needs.
Are your buffets "all you can eat"?
Not necessarily.
Because of the finality of being on the water, our
buffet cruises leave the dock with specific portion servings
per person reflective of your final guarantee. Your host or
hostess will work to make sure your guests receive
appropriate portion servings.
Are there vegetarian options available?
Yes!
Our chef will be happy to prepare a vegetarian option
at no extra charge. Please
include your request at or before the 72-hour food guarantee
cut off.
Are there Kosher options available?
Yes, Kosher meals
are available (additional charges may apply).
Please notify your event planner no later than two
weeks before your event to arrange Kosher meals.
Can I bring my own cake aboard for my event?
Yes!
Though we can also provide a cake for your occasion,
we welcome you to bring your own, provided it does not
require refrigeration.
Are children allowed?
Of course!
Adults must accompany children.
We do recommend (not required) that small children
bring a comfortable life jacket to wear during the cruise.
Children ten and under cruise at a reduced rate, and children two and
under cruise free. However,
child rates do not count toward your cruise minimums.
Are outside alcoholic beverages allowed?
No.
Minnesota State Law forbids us from allowing any outside alcoholic
beverages onboard Al and Alma's Fleet.
Can we bring our own decorations?
Yes!
Decorations are allowed with the exception of clear
tapes and paper mache streamers.
Your event planner can also assist in providing
decorations and custom cruise banners.
When is our final passenger count and payment due?
Final passenger
counts are due 72 hours prior to your event.
Final payment is due the day of the event.
What payment options do I have?
Payments may be
made by check or credit card.
We accept Visa, MasterCard, and American Express.
Special payment options may be extended to our
corporate clients. Please consult your event planner for
more information.
Are state taxes included?
Tax is included
only on package buffet cruise pricing.
6.9% state sales tax will be added to A la Carte food,
non-alcoholic beverages, desserts, and service charge.
9.4% state liquor tax will be added to all alcoholic
beverages.
How do I hold a date and time reservation?
48-hour courtesy
holds are available through your event planner.
A $500 deposit is required at the time you book your reservation.
What happens during rain or storms?
Al and Alma's
Fleet cruises rain or shine.
In the case of severe weather conditions, the yachts
may remain dockside for portions of the event. Also, please keep in mind that our
yachts are equipped with full upper deck enclosures.
What kind of music entertainment can we have on the boat?
If you're
planning on booking some live music for your event, please
be aware that Lake Minnetonka ordinances restrict us from
hosting live amplified music on the outside decks of our
fleet. However, acoustic groups such as a Dixieland band or
steel drum band are acceptable.
Please contact your event planner if you would like
help booking live music for
your event.
What is the dress attire?
Dress for the
current weather conditions during your cruise time.
As a general rule, we recommend casual dress attire,
such as casual shorts or pants and golf shirts.
How far in advance should I begin planning my event?
We suggest that you
begin planning your event as soon as you have a definite
date in mind. Booking
early ensures your first choice of yacht and allows extra
time for coordination of all your special details.
Are your yachts Handicap Accessible?
Regrettably, none
of the Al and Alma's fleet are "Handicap Accessible"
as determined by state law.
Please consult you event planner about restrictions
and how our staff can accommodate your special needs.
What is your cancellation policy?
Event deposits will
be refunded in full if your event is cancelled 45 days prior
to event date. Deposits
may be applied to rescheduled events if the event is
rescheduled 30 days prior to original event date.
Groups canceling within 72 hours of the event will be
responsible for all cruise and food charges.
Normal deposit terms are applied to the final event
balance.
Is there pre-assigned seating on public cruises?
No. Open to the public
cruises begin boarding 15 minutes prior to departure.
Seating choices are on a first come basis.
How do I redeem a cruise gift certificate?
Reservations for
public cruises are available by calling 952.472.3098.
Cruise reservations are held by Visa, MasterCard, or
American Express. Gift
certificates may be exchanged for boarding passes the day of
your cruise.
If my party is not able to make it or we miss our public cruise time can I receive a refund?
Sorry, all unused tickets are non-refundable.
Is smoking permitted?
Smoking is permitted on outside decks only.




